S
Below Average
Concierges
O*NET 39-6012.00
Median Salary
$38,950
$31,620 – $57,570/yr
What They Do
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Typical Tasks
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide directions to guests.
- Order flowers for guests.
- Make travel arrangements for sightseeing or other tours.
Key Skills
Active Listening
Service Orientation
Social Perceptiveness
Speaking
Coordination
Work Activities
- Getting Information
- Establishing and Maintaining Interpersonal Relationships
- Communicating with People Outside the Organization
- Performing for or Working Directly with the Public
- Making Decisions and Solving Problems
Job Outlook
Below Average
New job opportunities are less likely in the future.
Education Usually Needed
- high school diploma/GED
- some college
Also Known As
Activities Concierge
Chef Concierge
Club Concierge
Concierge
Conference Concierge
Front Desk Agent
Guest Service Agent
Hotel Concierge
Lobby Concierge
Service Concierge
More Data
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