S
Bright
Patient Representatives
O*NET 29-2099.08
Median Salary
$50,290
$38,180 – $85,270/yr
What They Do
Assist patients in obtaining services, understanding policies and making health care decisions.
Typical Tasks
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Interview patients or their representatives to identify problems relating to care.
- Refer patients to appropriate health care services or resources.
- Maintain knowledge of community services and resources available to patients.
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
Key Skills
Active Listening
Service Orientation
Social Perceptiveness
Coordination
Reading Comprehension
Work Activities
- Getting Information
- Communicating with Supervisors, Peers, or Subordinates
- Establishing and Maintaining Interpersonal Relationships
- Assisting and Caring for Others
- Documenting/Recording Information
Job Outlook
Bright
New job opportunities are very likely in the future.
Also Known As
Access Representative
Admissions Coordinator
Case Manager
Medicaid Service Coordinator (MSC)
Patient Access Coordinator
Patient Access Specialist
Patient Advocate
Patient Navigator
Patient Resource Worker
Patient Service Representative
More Data
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