Expedite and route movement of incoming and outgoing cargo and baggage in airline terminals. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage.
Check baggage and direct passengers to designated concourse. Provide passengers with travel or transportation information.
Directly supervise and coordinate the activities of customer service agents. May include scheduling and evaluating customer service agents.